Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.

If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.

If you would like to speak to a DHL Express Customer Service agent, please call your local Customer Service department.

Your Details

All fields marked with an asterisk (*) are mandatory.

Your Name *

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Retype E-Mail Address *

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Your Account Number

Your Location *

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(eg: +1 800 225 5345 for US)

Comment Details

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Tracking Comment
Shipment ID

Technical Inquiry

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If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.

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DHL customer service
e-mail: hkgwebcust@dhl.com
Phone number: (852) 2400 3388
Fax number : (852) 2400 2388

Enquiry for Apple Shipment
Phone number : (852) 2400 2288

General Office
Phone number: (852) 2400 2988
Fax number : (852) 2400 2987
Address :Level 26, Tower 1,
Enterprise Square Five,
38 Wang Chiu Road,
Kowloon Bay,
Kowlooon,
Hong Kong.

DHL Customer Care
e-mail: hkgdhlcare@dhl.com
Phone number: (852) 2400 3333
Fax number : (852) 2400 2333

DHL Customer Accounting
Phone number: (852) 2400 3777
Fax number : (852) 2773 1577, (852)2330 9924

DHL Express Freight
e-mail: hkgwebcust@dhl.com
Phone number: (852) 2400 3388