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DHL Account for Frequent Shippers

Benefit from opening an account with DHL - preferential rates, monthly billing and extended access to DHL Express services.

Opening a DHL account has never been easier

When you open a DHL account, you open the door to an easier life. Not only do you benefit from negotiated discounts and convenient monthly billing, you also gain immediate access to the latest and most innovative shipping tools.

As a new account holder, our online shipping tool called MyDHLExternal Link will help you manage and control the whole shipment process direct from your desktop PC - from booking pick-ups to tracking the location of an urgent shipment.

Applying for an account is easy and you can download and completed the form, stamp with your company chop and post to DHL at Level 26, Tower 1, Enterprise Square Five, 38 Wang Chiu Road, Kowloon Bay, Hong Kong. We will process your application within 2 working days after receiving your application.

For Urgent Processing of account opening, you may fax the completed application form and Business Registration (BR) Certificate to us at (852) 2838-1003. Please remember to mail the original application form with your company chop to us afterwards. Upon receiving your fax, our salespeople will contact you within 48 working hours.

Please read the Known Consignor (shipper) Aviation Security Declaration before you fill in the application form. For enquiries, please contact our Sales Department at (852) 2400-3388.

Exhibit A

The Civil Aviation Department (CAD) of Hong Kong Special Administrative Region introduced a Regulated Agent Regime (RAR) for the purpose of continued enhancement of air cargo security in 1999.

The RAR is a system under which airlines will only accept consignments with appropriate security control by Regulated Agents. DHL is a Regulated Agent.

Regulated Agents are authorized to undertake expedited clearance of shipments from Hong Kong based shippers who have opened an account with the Regulated Agent and who have agreed in a business contract that, among other things, the cargo consigned by the shipper (referred to as a “Known Consignor” in the Regulations) does not include any explosive or incendiary device, that the packaging and contents of the consignment may be examined for security reasons, and that the shipper has made best endeavours to protect the consignment against unauthorized interference during preparation, storage and transportation to the RAR.

Under the Regulated Agent Regime, each Shipper must declare, confirm, warrant and agree to and with the relevant Regulated Agent as follows for every shipment made by it (a “Shipment”):
 
  • That no goods consigned for carriage by air by the Shipper to a Regulated Agent, do or will contain any explosive or incendiary devices; and
 
  • That all information provided by the Shipper or its representatives in connection with any Shipment is and shall be complete and accurate; and
 
  • That all Shipments are and have been prepared in a secure premises; and
 
  • That the Shipper employs reliable staff to prepare all Shipments; and
 
  • That the Shipper has made and will make his best endeavour to protect all Shipments against unauthorized interference during preparation, storage and transportation to, or prior to delivery to, DHL; and
 
  • That all Shipments are and will be properly marked and addressed and packed to ensure safe transportation with ordinary care in handling; and
 
  • That all applicable customs, import, export and other laws and regulations have and will be complied with; and
 
  • That the packaging and contents of all Shipments may be examined for security reasons (except diplomatic and consular bags).

ANY FAILURE TO COMPLY WITH THE ABOVE REQUIREMENTS MAY RESULT IN SERIOUS LIABILITY ON THE PART OF THE SHIPPER.

IMPORTANT: PLEASE BE ADVISED THAT UPON THE NEXT USE BY YOU (OR BY ANY PERSON ACTING ON YOUR BEHALF OR USING YOUR DHL ACCOUNT) OF ANY DHL SERVICES AFTER YOUR RECEIPT OF THIS APPLICATION FORM AND KNOWN CONSIGNOR DECLARATION, YOU WILL BE DEEMED TO HAVE ACCEPTED THE ABOVE TERMS AND CONDITIONS, AND MADE THE APPLICABLE DECLARATIONS, REGARDLESS OF WHETHER THE APPLICATION AND DECLARATION IS COMPLETED AND RETURNED TO DHL WITH AUTHORIZED SIGNATURE AND / OR COMPANY CHOP, AND THE DECLARATION SHALL BE DEEMED TO BE A FUNDAMENTAL TERM OF YOUR CONTRACTUAL RELATIONSHIP WITH DHL.
1 - SIGN & COMPLETE the application form with Company Chop
2 - Return it together with a copy of Business Registration (BR) Certificate to:

Sales Planning & Development Department
DHL Express (Hong Kong) Limited
Level 26, Tower 1, Enterprise Square Five,
38 Wang Chiu Road,
Kowloon Bay, Hong Kong

For URGENT PROCESSING of account opening, you may fax the completed application form and Business Registration (BR) Certificate at 2838 1003 first and mail the original application form to us afterwards. Upon receiving your fax, our salespeople will contact you within 2 working days.

All fields marked with an asterisk (*) are mandatory

If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.
 

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