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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharge (HKD)
Remote Area Delivery 4.60 HKD per kg, min. 230.00 HKD per shipment
Remote Area Pickup 4.60 HKD per kg, min. 230.00 HKD per shipment
Dangerous Goods in Limited Quantities 200.00 HKD
Full Dangerous Goods 900.00 HKD
Dry Ice (UN1845) 100.00 HKD
Lithium Batteries Section II (PI966, PI969) No charge
Lithium Batteries Section II (PI967, PI970) No charge
Lithium Batteries Section I, II (PI965) 900.00 HKD
Consumer Goods ID8000 200.00 HKD
Oversize Piece 900.00 HKD
Non-Stackable Pallet 1,350.00 HKD
Address Correction 100.00 HKD
Data Entry 30.00 HKD
Elevated Risk 200.00 HKD
Restricted Destination 300.00 HKD
Valid from January 1, 2019

Should you have any questions on surcharges please contact usContact Us.