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Important Information


Phone Scams Alert

DHL Express noticed that recently there are scammers using fraudulent caller IDs which appear as DHL’s customer service hotline (852) 2400 3388 through automated call systems and claims that the calls are from an express company. These calls begin with a recorded message in an attempt to obtain personal information.
DHL will never make automated phones call to request customers’ personal or shipment information. If you have any doubt as to the authenticity of the calls claimed to be from DHL, please contact our DHL Express Customer Service hotline at (852) 2400 3388 for enquiries and verification.