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What is Follow-Me Tracking Service (FMTS)?

FMTS is a user friendly and unique web shipment tracking tool for our customers to trace and track their shipments automatically.

How does FMTS works?

You just need to submit your email address and the valid DHL airwaybill number(s) to be tracked.

Our system will automatically track your shipment(s) according to the airwaybill number(s) and send and send the most updated shipment status to you by e-mail once there is any checkpoint updates in our records.

You can even choose the frequency of receiving our email.

A list of checkpoint information you may receive
#Checkpoint Name
1Shipment has arrived at
2Arrives facility in
3Process at Location
4Departing origin
5Awaiting collection by receiver as requested
6Clearance processing complete
7With delivery courier
8Process for clearance at destination
9Partial delivery
10Shipment picked up
11Shipment is on the way to its destination
12With delivery courier
13Shipment was delivered.
14Delivered to broker as requested
15Shipment was delivered - DHL will contact you shortly
16Shipper contacted, DHL will contact you shortly
17Returned to shipper
18Delivery arranged, no signature expected
19Address information needed; DHL will contact you shortly
20Delivery Attempted, premises closed
21Clearance delay
22Recipient moved
23Available on payment by recipient
24Delivery attempted; recipient not home
25Shipment on hold
26Recipient refused deliver
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