Products / Services
Express Services Logistics Shipping Tools Mail Services Services A-Z
eShipping
eShipping Quick Access eMailShip Web Shipping DHL Import Express Online Book a Pick-up Tracking Order Supplies Logistics eServices Remote Area Service DHL Airwaybill Printing Trade Automation Service DHL Interactive
Tools
Find DHL Volumetric Weight Conversion Calculator Currency Converter World Clock Customs Paperwork Flight Information Transit Time Rate Calculation (Express shipments) Request for Quotation (DHL Global Forwarding)
Information
Shipping Advice Country Details FAQ Customer Information Downloads DHL Student Express DHL Bulletin
Press
Press Release Media Materials Press Contacts
Careers
Careers Opportunities The Employer Our People Talent Programs Employee of the Year
About DHL
DHL Hong Kong Our History DHL Divisions DHL Network Sustainability DHL Airlines DHL Associated Companies

The GroupInvestor Relations

The step-by-step guide to completing your Customs paperwork

If your shipment is customs-dutiable, it needs to be accompanied by an invoice at all times.

If it is a commercial shipment with a commercial value, you will need a commercial invoice. If it is a non-commercial shipment (non-business purpose), such as a personal gift, sample or faulty part, you will need a proforma or non-business use invoice.

Please choose the invoice type you wish to complete.

Commercial Invoice
If it is a commercial shipment with a commercial value, you will need a commercial invoice.

Commercial Invoice with 3rd party billing
If it is a commercial shipment with a commercial value, you will need a commercial invoice.

Proforma Invoice for Non-Business Purposes
If it is a non-commercial shipment (non-business purpose), such as a personal gift, sample or faulty part, you will need a proforma or non-business use invoice.

If you need further support, please feel free to contact our 24-hour Customer Service Hotline on (852) 2400-3388.

Select Your Location