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Please fill in the form below, Please specify the country you are mailing from or the country that holds your DHL account.This will ensure a speedy and efficient response to your comments from the right person in the right place.

Meanwhile in order to maximize customer satisfaction, we would like to obtain your feedback on our service. We believe that your opinion can help us improve further, please have our Customer Opinion Form on line with your valuable comment.

If your need is urgent, please call our 24 hour Customer service hotline on (852) 2400-3388.

Contact Information

DHL Contact

DHL customer service
e-mail: hkgwebcust@dhl.com
Phone number: (852) 2400 3388
Fax number : (852) 2400 2388

General Office
Phone number: (852) 2400 2988
Fax number : (852) 2400 2987
Address :Level 26, Tower 1,
Enterprise Square Five,
38 Wang Chiu Road,
Kowloon Bay,
Kowlooon,
Hong Kong.

DHL Customer Care
e-mail:hkgdhlcare@dhl.com
Phone number: (852) 2400 3333
Fax number : (852) 2400 2333

DHL Customer Accounting
Phone number: (852) 2400 3777
Fax number : (852) 2773 1577, (852)2330 9924

DHL Express Freight
e-mail:hkgwebcust@dhl.com
Phone number: (852) 2400 3388